Unlock the power of your home: essential facts about smart meters

Smart meters are revolutionising the way we think about energy consumption. Here's everything you need to know about making the smart switch! We’ve teamed up with Energy Saving Trust to provide you with trustable information about smart meters.

What is a smart meter?
Smart meters measure your gas and electricity usage and send the data directly to your energy supplier. Equipped with an in-home display screen, they help you monitor and manage your energy consumption efficiently.

How does a smart meter work?
The meter automatically sends your energy usage data to your supplier using a secure network. You'll get updates on your gas usage every half hour and nearly real-time updates for electricity, all visible on your in-home display.

The benefits of switching to smart meters

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Accurate billing

Say goodbye to estimated bills—pay only for what you use.

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Reduced energy usage

Real-time data helps you cut down unnecessary power consumption, reducing both your bills and carbon footprint.

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Money-saving programs

Access to time-of-use tariffs means cheaper rates during off-peak hours and incentives for energy usage on high-supply days.

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Smart meters and climate action

By helping balance national energy needs, smart meters play a crucial role in addressing the climate emergency.

How does smart meters help with the climate emergency?

With the detailed usage data from smart meters, energy companies can better manage the flow of electricity, especially from intermittent renewable sources like solar and wind. This enables a smoother integration of renewable energy into the grid, reducing reliance on fossil fuels.

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Installation and your rights

Smart meters are optional, but without one, you miss out on easier billing and innovative tariff options. Contact your energy provider to arrange installation, which typically takes about 90 minutes and is free of charge.


Cost of smart meters

There's no direct cost for a smart meter; any expenses are recouped through your energy bills over time. Some providers may offer a free energy efficiency inspection during installation.

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Smart meters for all

Whether you're on a pre-payment plan or renting, you can benefit from a smart meter. Renters just need to consult their landlord if the bill isn't in their name.

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Upgrading your smart meter

If you already have an older smart meter, you might need an upgrade to meet new technical standards. This is usually done at no extra cost to you.

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Integration with smart heating controls

While independent of smart heating controls, combining the two can enhance your ability to manage your home’s heating and energy use remotely, potentially saving even more on your bills.

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Troubleshooting and maintenance

If your smart meter stops working, contact your supplier. They are responsible for maintenance and will fix or replace your meter as needed.

Smart meters aren't just tools; they're gateways to a more energy-efficient home. By understanding and managing your consumption, you can make smarter choices that benefit both your wallet and the planet. Ready to make the switch? Contact your energy supplier today and step into a smarter, greener future.

For more information about saving energy  – visit  Smart meters explained - Energy Saving Trust

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